White Papers

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1. Sourcing Management - What's the problem? 
   This paper is the first in the series on the subject of Sourcing Management   
   Considers the issues and problems associated with Sourcing Management.

    

2. Sourcing Management - Prepare for excellence  
   This paper is the second in the series on the subject of Sourcing Management 
   Considers the skills and competencies required to ensure effective Sourcing Management.

    

3. Sourcing Management titled Sourcing Management - Beyond Outsourcing
   This paper is the third and final in the series on the subject of Sourcing Management Considers the levers and drivers in a sourcing arrangement that lead to effective management of a sourcing relationship.
    

4. Benefits of Price and Labour Benchmarking 

   In this paper Cherub explores where price and labour benchmarking can benefit an organisation throughout the multiple stages of the sourcing lifecycle.
    

5. Can “Autonomous Service Delivery” really deliver cost savings … or is it simply hype?
   This paper reviews three case studies that delivered enviable savings of between 30-35% beyond the current services contracts. The savings are real, however, realising them takes effort and isn’t without risks.  Cherub explore the critical success factors, of Culture, People, Process, Tools and Supplier Management, along with the four key cost drivers to ensure success.
    

6. Insights into your supplier performance, outcomes, and value
   This paper presents insights into Cherub thinking on the subject of SupplierManagement reporting using our propriety tool, ORBIT.  Understanding Supplier Management performance and outcomes beyond simply reviewing Service Level results will help you maximise the value of the IT services received from your suppliers.

7. How COVID -19 changed the face of IT Services in Australia
   Cherub researched the impacts of COVID-19 with many of the major IT Service Providers in Australia. This paper highlights important findings discovered through the research, focussing on the activities and issues identified by Suppliers regarding ongoing support to their Customers.  The findings in this paper discuss the key themes of how the disruption is manifesting with both Suppliers and their Customers.